All About MeWhat everyone should know about me
Welcome to the Computer Audio Recording store at Ebay - This is our ebay name but we have been in business as the full line online retailer The MIDI Store since 1999 (www.midi-store.com)
Things I sell
MIDI,
audio equipment,
music software,
MIDI interfaces,
midi keyboards,
midi controllers,
sound modules,
microphones,
cables,
high quality sound cards,
digital recording,
digital pianos,
guitar interfaces,
stages boxes,
xlr patch bays,
midi control surface,
microphone pre-amp,
digital recorders,
firewire audio,
synths,
monitors,
speakers,
studio equipment,
cubase,
steinberg,
Roland,
M-Audio,
Yamaha,
Hosa,
Cakewalk,
Fostex,
Alesis,
sub snakes Things I buy
Languages spoken:
English
Business InformationHistory/background
Thanks for visiting us at The MIDI-Store! We been making it simple and easy for you to shop for MIDI and audio equipment since 1999. We offer a wide selection and low prices on music software and hardware items like keyboards, synthesizers, samplers, and everything you need to create, record and enjoy electronic music.
We provide in-depth information on all products, and friendly customer service. If you have any questions, feel free to ask, help is only an email or phone call away. We are not some giant conglomerate who thinks of you as just another dollar in their pocket. We are a small, friendly retail and internet store and we will treat you like you matter to us, because you do!
Payment policy
We accept Visa, Master Card, Discover and American Express cards, Paypal, money order and check (checks may take up to 10 days to clear at the bank). The easiest way to pay is via Paypal. If you prefer to give your credit card over the phone please call us at 928-284-1619 M-F 9am-6pm Pacific Time.
Shipping information
Shipping - US 48 states
Shipping rates are calculated for US 48 states, and based on UPS Ground Service rates. We also ship UPS overnight, 2 day and 3 day select, please contact us for a shipping quote before bidding.
Shipping - US Alaska, Hawaii, APO/FPO, US Territories
We normally ship Priority Mail to these locations. Please contact us for UPS 2ND Day Air rates if needed.
Shipping - International
We ship most items outside of the US, please check the auction page for availability. International orders ship via USPS Air Parcel Post or Global Express Mail, except in the case of very large keyboards to Canada, which ship UPS. The shipping rates will be quoted in the auction if available to ship to your country, tracking information will always be provided. Local taxes and duties are likely to apply, buyer is responsible for any additional costs. PLEASE DO NOT ASK US TO MARK YOUR ITEM AS A GIFT OR SHOW A LOWER VALUE, THIS IS A VIOLATION OF US EXPORT LAW AND WE WILL NOT DO IT!
Return policy
We have a full money-back guarantee on unopened packages returned within 30 days of purchase. A refund will be granted if the product is in the original, shrink-wrapped carton along with the original sales receipt, all original packaging, warranties, and accessories.
Software products can only be returned if the shrinkwrap is intact and the software packaging has not been opened.
If a product is defective, or appears to have been damaged in transit, it can be returned for replacement or exchange for another product of equal value.
We will inspect all returned merchandise and may refuse a refund or assess a charge for returned materials which are used or incomplete. If we accept back open product we will charge a 20% restocking fee. We do not provide refunds for shipping charges. ALL returns MUST be shipped back in a traceable/trackable method (such as UPS, FedEx or USPS with tracking) to ensure that you can track the item if it does not arrive in our warehouse in a timely man
Contact information
Phone us at 928-284-1619 M-F 9am-6pm Pacific Time. Or email us at customerservice@midi-store.com, we strive to answer all emails within 2 hours during normal business hours.
If sending payment in the mail, please send to:
The Midi Store
40 W. Cortez Dr Ste 3
Sedona AZ 86351
Sales Tax
We're located in Arizona, and required to collect 6.35% sales tax from AZ residents only. No sales tax outside of AZ.
Why buy from us?
Why buy from us? We have been on ebay since 1999 and are Platinum Powersellers, one of the highest levels on ebay. Don't take a chance with some new guy who will be gone tomorrow, we are a real store (The Midi Store). You can find us on all the mfg dealer lists, M-Audio, Roland, Fostex, Cakewalk and many more, we are fully authorized for every product we sell! Is that important? You bet it is, if you need warranty service on your product the MFG will NOT provide service unless you have purchased from an authorized dealer. Do you have a product or shipping question? You can reach us Mon-Sat from 9am-6pm PST at 928-284-1619