eBay My World: thephoenix45( 201)

Customer service is my top priority.

English

Spending time doing anything outdoors, especially with my girlfriend and family.

Fight Club, Bandits, Real Genius, The Program, Any Given Sunday, Friday Night Lights, Major League, Heat, Inside Man, Ocean's 11-13, Taken

I've been a member of Ebay for quite sometime, but only as a casual buyer. As a seller, my goal is to lean heavily on the foundation of commitment to customer service above all else. Although I have yet to really find that one product line that suits me best, I know that will come in time; but for now I'm trying to improve the system and make my name name and reputation synonymous with customer satisfaction. I want the name, ThePhoenix45, to be the first in the minds of all ebayer's when they think of quality, dependability, service and satisfaction all at the lowest prices. I will go to any length to receive and maintain that reputation. I believe in the world today true customer service has nearly died relative to the glory days of retail merchandising and I'm determined to revive this lost art. As a customer myself I prefer doing business with someone dedicated to their customers and deals with them personally, not automations, instead of just trying to make a quick buck.

• Immediate payment is preferred, however all payments must be received within 7 days after auction ends. • Failure to pay will result in a Non-Paying Bidder Alert being filed with Ebay. • Paypal, credit cards through Ebay or Paypal), Money Order's and Cashier’s Checks are accepted. Paypal is preferred as it is the most convenient. • Buyers can pay with any major credit card through Paypal or Ebay. • All prices are in U.S. Dollars and only U.S. funds will be accepted.

• All items will be shipped same day, next day or the following Monday depending on the time payment has been received, day of the week, shipping method, etc. • Items will not be shipped until payment has been received. • Buyer assumes all risk for lost of damaged items unless insurance is purchased. (Shipping Insurance is highly recommended) • All shipment prices are based on item weight and buyer preferences on shipping method. • U.S. shipments only, international orders are available upon request and approval of seller. • Seller can not be held liable for mistakes and/or misuse of products by the Post Office or any delivery service.

• All sales are final. • Returns will only be accepted under special circumstances with seller’s approval. • Refunds will only be given under special circumstances with seller’s approval, while all sales are considered final. In rare cases involving a refund, refunds will only be given through paypal. • If a refund is granted, please allow 10 days after item has been returned to receive the refund. • Buyer is responsible for all shipping & insurance charges if item is returned, and delivery conformation is recommended. • Seller is not responsible for lost or damaged return shipments.

phoenix45support@gmail.com

• Customer satisfaction is my top priority. • As my customer, and in my opinion the boss, your satisfaction is of the utmost priority. • If there is an issue with any aspect of a transaction, please contact to resolve the issue as easily and quickly as possible. Your customer service inquiry will be responded to as soon as possible. • Customer service and customer satisfaction is and has always been my highest priority. I will go out of my way to maintain this positive reputation.

• Seller retains the right to, at any time, pull any auction for any reason seller sees fit. • Seller retains the right to refuse business or transactions with any buyer the seller feels is questionable or suspicious. • If for any reason an item can’t be sent at all or in the time frame provided or a mistake was made listing an item, contact will be made with the buyer with their options presented.