eBay My World: tropicanauk( 14763)

1. As a fully-fledged business, registered with both eBay and Her Majesty's Revenue & Customs, we fully adhere to the UK's Distance Selling Regulations, which applies to all BuyItNow purchases, meaning far greater protection for UK buyers. Do you have a problem with your purchase? Has your package not arrived? Not happy with the scent or the colour? You will never hear us say that these issues are "not our responsibility", which you will often hear from 'private sellers'. Check with us about the UK's Distance Selling Regulations, and about our extremely generous returns policy, and you'll understand why you can purchase from us with the utmost confidence, and why TropicanaUK is the home of L'Occitane on eBay.co.uk

2. Unlike purchases from many sellers, your purchases from us will never arrive shoddily and carelessly packaged. With the exception of some of our very tiniest items (and even those are over-wrapped!), your purchases are sent to you fully boxed and protected, so damage while in transit is virtually nil. Plus, with the exception of packaging tape and materials used to protect our more delicate items, our packaging is fully bio-degradable. We're a 96% plastic-free zone, so join our green (but very colourful) packaging revolution! The only time we use either bubble wrap or packaging peanuts is for very large or very fragile orders, and furthermore, our shipping prices are hard to beat.

3. View our feedback profile, and see what others are saying about us. This is reason enough to place your full confidence in us.

4. We receive new stock up to three four each week, meaning our listed stock is as new and as fresh as it can possibly be.

5. At any given time, only up to 45% of our available stock is listed on eBay, meaning that if you cant find an item that you need, its very possible that we'll have it in stock. Our eBay listings are merely a selection, so if you cant see it, just ask!

6. Gift wrapping available at no extra charge

7. Looking for an elusive discontinued L'Occitane item? From Feuille d'Herbe to Hyssop to Mandarin Jasmine, and every scent in between, we're the people to check with.

8. Found an identical BuyItNow item listed on eBay.co.uk by another UK-based PowerSeller at a lower price than ours? Just tell us! Not only will we beat their price, but we'll give you a 10% discount on your next single-item purchase, too!

9. Need an item at full retail price that isnt usually available on eBay.co.uk? No problem! Just let us know, and if you submit your request to us between 11am and 3pm Monday - Friday, we'll have it for you within 12 hours, as long as L'Occitane has the item in stock.

10. Just like you, we're passionate about L'Occitane. That's why we dont sell anything else. And only a dedicated specialist can give a dedicated, specialized service.

Oh, and should you need an 11th reason (just to be on the safe side), how about our flat-rate shipping fee of just £7.95 for the majority of UK residents? This offer does not apply to international shipments, and there are some areas of the UK where the offer isnt applicable (although a similar flat-rate fee is available for those areas), and the maximum weight per package is 10kg. So, you can virtually shop 'til you drop, and in the majority of cases, you'll pay no more than just £7.95 to have it all shipped to your door.

You'll be delighted with our products and service, so put us to the test today!