All About MeLanguages spoken:
English
Business InformationHistory/background
Started in October 2004
Payment policy
Paypal, Money Order, Cashiers cheque, personal cheque
I will send you a shipping notification once I receive the payment and the item is shipped.
If it is personal cheque the shipment will not be sent until the cheque clears the bank (up to 15 business days); nonetheless, you’ll receive a payment received notification once the cheque is received.
I expect the payment within 10 days of your purchase or the listing end date; otherwise, the item will be re-listed.
I strongly believe 10 days is plenty of time to pay; however, in case of unavoidable situations you cannot pay me within the 10 days please communicate with me to find a better solution.
If I have not heard from you and we haven't worked out a deal within the 10 days I will file a complaint for unpaid item with eBay on the 10th day. On the 18th day if I still haven't heard from you I will leave NEGATIVE FEEDBACK
Shipping information
The item-s will be shipped after payment is cleared.
Domestic handling time for items are 20 business days; however, most items are shipped within 10 days of purchase.
Most items are shipped direct from the manufacturer.
Some items my be out of stock due to the higher demand, in this case the buyer will be notified as soon as possible with an estimated available date.
It may take 2-4 weeks for delivery depending on the item; especially If you have bid and won an item that needs personalizing or engraving.
For delivery outside of Canada may take 6-8 weeks due to delays at customs.
All items are shipped by Canada Post Ground Parcel Post unless requested and paid for by you for a different method.
Even small items that can fit in an envelope are also shipped by Parcel Post using padded envelopes. If you want these items shipped via regular mail please ask me for a shipping quote.
Return policy
All returns require prior approval by U-Design and must be authorized within 3 days of receipt.
A returned shipment must include a “Return Authorization Number” or it will be refused.
The item must be in the same condition you received or refund is not granted.
Refunds are granted for the item value as store credit only; the shipping costs are not refundable.
All communications must be done through eBay message system for record keeping purposes.
Please note, many items are hand crafted; therefore, slight variations may occur. Similarly, the manufacture reserves the right to change or alter the design due to availability of raw materials and production difficulties.
U-Design does not guarantee the safe arrival of candles shipped during the hot summer months.
In the case of a damaged parcel, please inform the courier immediately - purchasing shipping insurance is encouraged.
If it is a personalized item, and the personalization is accurately done, this item cannot be returned.
Contact information
udesignebay@hotmail.com
info@u-design.biz
Supplier 1 - Weddingstar
After 23 years in the very dynamic Wedding market, Weddingstar continues to evolve in order to keep pace. They are extremly proud to have earned a reputation for quality, value and service and have the support of thousands of retailers situated throughout Canada, United States, Australia and Internationally.
Their ever-expanding selection of Bridal products features many exclusive designs, inspired and manufactured by our talented staff. Hand finishing by skilled and experienced crafts people result in quality, distinctive accessories. Innovative and fashionable products are combined with perennial favorites to create one of the most extensive lines currently offered from a single supplier.
Wedding Couples are constantly searching for accessories that will reflect their personal taste and style. Their ability to respond to this diverse market has inspired confidence in the Weddingstar Collection (2006)
Supplier 2 - HBH, Hortense B. Hewitt
The history of Hortense B. Hewitt's excellence dates back 65 years...
In the early 1940's, company founder Hortense B. Hewitt was at work in her New York apartment perfecting Glamour Garters® - the original line of Hortense B. Hewitt products. After experiencing much success, Hewitt opened a showroom and set out to -clothe the feminine leg.- Her claim to fame was sewing garters for the young Queen Elizabeth and her wedding party. With insight and initiative, Hortense B. Hewitt was influential in the development of the wedding industry as it is today. With this fascinating legacy as its backbone, Hortense B. Hewitt Co. has become renowned for its extensive line of wedding accessories and gifts. Hortense B. Hewitt is characterized by fine fabrics, exceptional quality, reasonable prices and breathtaking style (2006)