Usually takes me about 2 days to clear payment, package and ship item. I usually am able to ship same day though. I know how it is waiting for cards or other items and try to get them out to you as soon as possible!
Return policy
I do not accept returns in normal circumstances, I always describe cards as correctly as possible; listing any damages and condition the item would be in. So returns shouldn't be needed.
Contact information
Contacting me through eBay would probably be the best way to contact me.